This is perhaps the bet article I ave read on chatbots!

Authoring decision trees and infinite fail over scenarios is quite the task. We’ve seen people spend weeks writing copy and flows without knowing what people even want. This leads to our industry's “Sorry, I don’t understand” problem.
There are a dozen ways to order a coffee. Why do dumb bots only allow one?
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Shane Mac
Abhishek Munian
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1 min read·
Aug 21, 2017
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This is perhaps the bet article I ave read on chatbots!
Being a chatbot conversation designer, its cringes me to see the bot respond with a sorry!
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Written by Abhishek Munian126 Followers
·154 Following
An eccentric writer, mostly questioning inner voices and compiling them on paper
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